Holdout is the AI receptionist tuned for the spark line. When the line rings out while the crew is pulling wire or torqueing lugs on a service upgrade — Holdout texts the caller in seconds, collects the panel / breaker / EV-charger situation, whether they're filing a permit, then books the service-call slot straight into your calendar. No extra office staff on payroll.
// 01 · transcript
A real back-and-forth that collects the same details your office would — without pulling the journeyman off the panel he's halfway through.
CALLER
Half the kitchen lost power and the main breaker is buzzing — is that something you guys can come look at tonight?
HOLDOUT · SPARK-SMS
Hey — sorry we missed you. Is it just the kitchen or the whole panel? And is anything hot or sparking at the breaker right now?
CALLER
Kitchen + back bedroom. Breaker feels warm but no smoke.
HOLDOUT · SPARK-SMS
Got it — sounds like an overloaded leg, not a full service fault. Stop using the microwave + the toaster at the same time and we'll have a spark out tonight. Zip so I can route the on-call truck?
CALLER
63119
HOLDOUT · SPARK-SMS
On-call tech is 22 minutes out. Want me to lock the 8:15 PM diagnostic slot and text you when he's pulling up?
CALLER
Yes please — and we'll probably need a panel upgrade later. Quote on that too?
HOLDOUT · SPARK-SMS
Booked — diagnostic at 8:15 PM tonight, panel-upgrade estimate folded into the same visit. You'll get a text the moment the truck's 5 minutes out.
// 02 · what it catches
Six calls every electrical contractor loses to voicemail — and the ones a human dispatcher can't sustain at $300/mo. Holdout is tuned for each.
Torque wrench on the lugs, knee-deep in a service upgrade. Holdout replies inside 45 seconds of the ring timing out so the after-hours emergency caller doesn't shop the next electrician in the Google three-pack.
Partial outage vs. full service fault, breaker tripping, hot or sparking panel, EV-charger make, permit-required work — all in plain text before the office ever calls back. The callback is a 90-second close, not another 10-minute intake.
AI offers an open slot, locks it in, and writes to Google Calendar, Jobber, ServiceTitan, or Housecall Pro — whichever the company already runs.
built for the spark line · emergency · panel upgrade · EV-charger · estimate · after-hours triage · permit-required work
// 03 · try the demo
Drop the basics — company name, best callback number, and the call you're losing the most. Reply within one business day with a calendar invite to walk through your calendar and the emergency / panel-upgrade / EV-charger calls you actually run.
Stop letting after-hours emergencies ring past 6 PM