Built for HVAC companies

Your tech is in the attic. The AC call just went to voicemail. Half of those callers dial the next contractor.

Holdout is the AI receptionist tuned for the service van. When the line rings out and the tech is knee-deep in a crawlspace — Holdout texts the caller in seconds, collects the equipment make, the symptom, and whether it's a no-heat or no-cool situation, then books the service window straight into the dispatch board. No extra dispatcher on payroll.

See pricing Try the demo

Reply avg.: 9 sec
Coverage: 24/7
Script: Equipment-aware
Calendar: The one you run

// 01 · transcript

The caller texts back. The service window gets locked.

A real back-and-forth that collects the same details your dispatcher would — without pulling the tech off the rooftop or out of the crawlspace.

· Same agent · same script · same dispatch drop
· Replies inside 45 seconds of the ring timing out
· Books the service window or opens a same-day callback

Missed call · Valley HVAC

+1 (314) 555-0194

14:07:22

CALLER

Hey, my AC stopped cooling this afternoon — it's 87 in here. Can someone come today?

14:07:44

HOLDOUT · AUTO-SMS

Hey — sorry we missed you. What unit are we looking at?

14:07:58

CALLER

Carrier. About 8 years old. It's blowing but no cold air.

14:08:11

HOLDOUT · AUTO-SMS

Likely low on refrigerant or a capacitor. Zip code so I can check the board?

14:08:24

CALLER

63119

14:08:29

HOLDOUT · AUTO-SMS

We've got a same-day slot — tech can be there between 3 and 5 PM. Want it locked?

14:08:41

CALLER

Yes please.

14:08:43

HOLDOUT · AUTO-SMS

Booked — 3–5 PM window, 63119. Tech will have the Carrier age and symptom pre-staged. You'll get a text when he's 20 minutes out.

outcome · service window locked · equipment pre-staged · tech dispatched

// 02 · what it does

Built for the service van, not a contact center.

Three things every HVAC owner wishes the answering service did — and three things a human dispatcher can't sustain at $300/mo.

BENEFIT · 01/// catch

Catch every ring while the tech is on the rooftop.

Elbow-deep in an air handler, no free hand for the phone. Holdout replies inside 45 seconds of the ring timing out so the no-cool caller doesn't find the next contractor in Google.

BENEFIT · 02/// qualify

Equipment make, symptom, and urgency — captured before callback.

Unit age, brand, refrigerant type, no-heat or no-cool, and whether the customer has pets or a newborn — all in plain text before a tech ever calls back. The callback is a 90-second close, not another 10-minute intake.

BENEFIT · 03/// book

Book the service window into the dispatch board you already run.

AI offers an open slot, locks it in, and writes to ServiceTitan, Housecall Pro, Jobber, or Google Calendar — whichever the company already runs.

built for the service van · not a generic answering line

// 03 · try the demo

Tell us about your company. We'll wire the agent to your service line.

Drop the basics — company name, best callback number, and the call you're losing the most. Reply within one business day with a calendar invite to walk through the equipment mix and the dispatch workflow you actually run.

· 30-second form · no card · no checkout
· Calls land in the same inbox you already check
· Reply within 1 business day

Holdout · Demo intakeHVAC

Stop letting emergency AC calls ring out in July

One trial. One company. The service window shows up in your dispatch board.

See pricing Try the demo

Lily

Holdout Assistant

Hi, I'm Lily — Holdout's assistant. I can answer questions about the product or help you figure out if it's a fit for your shop. What do you want to know?