Built for plumbing companies

Your tech is under the slab. The burst-pipe call just went to voicemail. Half of those callers dial the next plumber.

Holdout is the AI receptionist tuned for the service van. When the line rings out and the tech is elbow-deep in a crawlspace — Holdout texts the caller in seconds, collects the pipe / leak situation, whether it's a burst, a slow drain, or a no-hot-water call, then books the dispatch slot straight into the board. No extra dispatcher on payroll.

See pricing Try the demo

Reply avg.: 9 sec
Coverage: 24/7
Script: Pipe-aware
Calendar: The one you run

// 01 · transcript

The caller texts back. The dispatch slot gets locked.

A real back-and-forth that collects the same details your dispatcher would — without pulling the tech out from under the crawlspace or off the slab.

· Same agent · same script · same dispatch drop
· Replies inside 45 seconds of the ring timing out
· Books the dispatch slot or opens a same-day callback

Missed call · All-Star Plumbing

+1 (314) 555-0177

19:14:02

CALLER

Hey, we've got water coming up through the basement floor — can someone come tonight?

19:14:24

HOLDOUT · AUTO-SMS

Hey — sorry we missed you. Where's the water showing up?

19:14:39

CALLER

Back corner of the basement. It's been seeping for an hour, getting worse.

19:14:52

HOLDOUT · AUTO-SMS

Likely a slab leak or a failed sump line. Zip so I can check the board?

19:15:06

CALLER

63119

19:15:11

HOLDOUT · AUTO-SMS

We've got an emergency slot — tech can be there in 90 minutes. Want it locked?

19:15:25

CALLER

Yes please.

19:15:27

HOLDOUT · AUTO-SMS

Booked — 90-minute ETA for 63119. Tech will have the basement corner + seep rate pre-staged. You'll get a text when he's 20 minutes out.

outcome · emergency dispatch booked · slab-leak flag pre-staged · tech rolling

// 02 · what it does

Built for the crawlspace, not a contact center.

Three things every plumbing owner wishes the answering service did — and three things a human dispatcher can't sustain at $300/mo.

BENEFIT · 01/// catch

Catch every ring while the tech is under the crawlspace.

Elbow-deep in a wet vent with both hands on the pipe. Holdout replies inside 45 seconds of the ring timing out so the burst-pipe caller doesn't call the next plumber in the Google three-pack.

BENEFIT · 02/// qualify

Qualify pipe / leak / no-hot-water before callback.

Burst vs. slow leak, basement floor seep, water-heater age, whether the water is still running — all in plain text before a tech ever calls back. The callback is a 90-second close, not another 10-minute intake.

BENEFIT · 03/// book

Book the dispatch slot into the dispatch board you already run.

AI offers an open slot, locks it in, and writes to ServiceTitan, Housecall Pro, Jobber, or Google Calendar — whichever the company already runs.

built for the wet vent · not a generic answering line

// 03 · try the demo

Tell us about your company. We'll wire the agent to your line.

Drop the basics — company name, best callback number, and the call you're losing the most. Reply within one business day with a calendar invite to walk through your dispatch board and the burst-pipe / no-hot-water calls you actually run.

· 30-second form · no card · no checkout
· Calls land in the same inbox you already check
· Reply within 1 business day

Holdout · Demo intakePlumbing

Stop letting burst-pipe calls ring out at 2 AM

One trial. One company. The job gets booked before the tech rolls.

See pricing Try the demo

Lily

Holdout Assistant

Hi, I'm Lily — Holdout's assistant. I can answer questions about the product or help you figure out if it's a fit for your shop. What do you want to know?