Holdout is the AI receptionist tuned for the roof line. When the line rings out while the crew is mid-shingle or climbing back down from a hail walk — Holdout texts the caller in seconds, collects the roof type / damage / leak situation, whether they're filing an insurance claim, then books the inspection slot straight into your calendar. No extra office staff on payroll.
// 01 · transcript
A real back-and-forth that collects the same details your office would — without pulling the crew off the tear-off or the hail walk.
CALLER
We just got hit by last night's hail — half the shingles came off the north side. Can someone come look?
HOLDOUT · ROOF-SMS
Hey — sorry we missed you. Roof type, and is water coming inside right now?
CALLER
Asphalt shingle. We've got buckets out in the upstairs hallway.
HOLDOUT · ROOF-SMS
Got it — tarp run first, then a full inspection + adjuster walk. Zip so I can check the board?
CALLER
63119
HOLDOUT · ROOF-SMS
Tarp crew can be there within two hours. Want the inspection slot locked behind it?
CALLER
Yes please — and we're filing a claim.
HOLDOUT · ROOF-SMS
Booked — tarp at 10:30, inspection Wednesday at 9. Claim notes + the hail-date brief are pre-staged for the adjuster. You'll get a text when the crew's 20 minutes out.
// 02 · what it does
Three things every roofing owner wishes the answering service did — and three things a human dispatcher can't sustain at $300/mo.
Both hands on the shingle strip, harness clipped, halfway up the ladder. Holdout replies inside 45 seconds of the ring timing out so the hail-storm caller doesn't shop the next roofer in the Google three-pack.
Asphalt vs. metal vs. tile, missing shingles, active leak, insurance-claim status, hail-date — all in plain text before the office ever calls back. The callback is a 90-second close, not another 10-minute intake.
AI offers an open slot, locks it in, and writes to Google Calendar, Jobber, ServiceTitan, or Housecall Pro — whichever the company already runs.
built for the roof line · not a generic answering line
// 03 · try the demo
Drop the basics — company name, best callback number, and the call you're losing the most. Reply within one business day with a calendar invite to walk through your calendar and the storm-damage / hail calls you actually run.
Stop letting storm-damage calls ring past 5 PM